Policies

All [wired] products are handmade by me from upcycled, repurposed and surplus materials, and are limited edition or one of a kind pieces.  I salvage these materials from a variety of sources including recycling centers, surplus businesses, donations and very often directly from the manufacturers who discard them.

PAYMENTS - All major credit cards and Paypal accepted. 

US SHIPPING - Fedex Ground/Home Delivery - 1-4 daysfrom ship date

INT'L SHIPPING - United States Postal Service -  5-14 days from ship date

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RECEIVING YOUR ORDER:


US ORDERS - Fedex Ground (to business addresses) or Home Delivery with tracking information sent to your email address. I am diligent about tracking packages and communicating about delays to make sure you have your item as soon as possible. 

Fedex Ground & Home Delivery takes 1-5 days from ship date, depending on distance.


INTERNATIONAL ORDERS  - Shipping time varies by distance and destination. 

On average, international shipments arrive 5-14 days from ship date, depending on distance.


PRIORITY SHIPPING - If you need priority shipping, please let me know (use notes to seller field) when you place your order and I will let you know options/costs. Please note: I prefer to use USPS for international packages only. 

HOW LONG IT WILL TAKE TO RECEIVE YOUR ORDER:

Most items are made to order and will SHIP 1-7 days from time of purchase. I will email you an estimated ship date within 24 hours and a tracking number when the item is shipped to follow its progress. Once your package is shipped, it will take 1-4  days for US packages and 5-14 days for international packages. 


EXCHANGES/RETURNS:

It's very important to me that you are happy with your [wired] purchase. If you receive your purchase and it is just not for you, I will happily adjust for size, exchange it for another item, or issue a store credit or a gift certificate within 2 weeks.  


I stand by my work, so if there is some problem with its construction, please let me know within 7 days.  Please do not ship anything back without specific shipping instructions first, as I travel often I want to be sure that nothing ends up lost in the mail.